Accounts

When you sign up with Brightbox, a personal User profile is created for you (using your email address and a password you specify) together with an Account to hold your cloud resources and billing details.

A User can create multiple Accounts, for example, to manage resources for different clients. Each Account has one owner, but can have multiple collaborators who can manage resources on it.

Accounts have a unique identifier in the format acc-xxxxx.

Creating an account

You can create a new Brightbox Account in just a couple of minutes. You’ll need to provide valid billing details.

Account limits

Each account has a number of default limits (or quotas) that restrict the amount of resources that can be in use at once.

To view your current account limits and current usage, choose Settings from the left hand account navigation, then the Account Limits tab.

You can request an increase to a current limit by clicking Request Increase and following the instructions.

Closing your account

To close your account, you first need ensure that all your resources have been deleted.

Then, as the owner of the account, go to Settings and click the Close button.

A final invoice will usually be issued within seven days and your account will be permanently closed.