By default, all Cloud Servers get a private IPv4 address (which you can find by resolving the fqdn, such as
srv-xxxxx.gb1.brightbox.com) and a public IPv6 address (
ipv6.srv-xxxxx.gb1.brightbox.com). More details are available on the network reference page.
To give a Cloud Server a public IPv4 address, you need to map a Cloud IP to it.
The account name to use to log in depends on the image used to build the server. For Ubuntu images, the username is usually
ubuntu, Fedora is
fedora but the Centos images happen to have the username
You can usually find the image’s username displayed in the image details.
If you’re using one of our Microsoft Windows images, the username is always
Most Linux images, in particular the official Ubuntu, Centos and Fedora images, automatically install your public ssh key when they first boot up.
You can then login using your private ssh key.
You’re asked for your public ssh key when you first sign up and you can change it in the user menu (or via the CLI).
Adding or changing your ssh key doesn’t automatically update it on existing servers - they usually only install your key on first boot. So only newly created servers will get your new key.
You’re going to have to use our graphical console to boot your server in a rescue mode. Different operating systems have different rescue modes, so you’ll need to refer to the relevant documentation.
For example, you can access Ubuntu’s recovery mode by holding shift during boot.
If the image you’re using provides a non-privileged account for login (such as
ubuntu) then they’re usually configured to allow root access using the
Last updated: 25 Apr 2016 at 09:24 UTC